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  • What areas do you service?
    Our service areas includes the cities of Roanoke, Westlake, and Trophy Club, Texas. If you have a question about whether your area is included, please contact us. Zipcodes include: 76262 We are part of a larger franchise group of 700+ locations across the US, Canada & Guam. You can also visit www.SignGypsies.com and enter your zip code to find the closest location to your area!
  • Do I get to keep the sign?
    Unfortunately, no, you don't get to keep it. We are a rental service. We will occasionally offer custom purchase options but those will be listed seperately in our online store (coming soon).
  • When are the signs setup?
    Signs are delivered during the evening hours, the day before your celebration. We can not provide a specific time for arrival, as we place & pickup signs in the best order for that particular night. We do send a message before our arrival at your home to help assist in surprises. We may be in your yard LATE into the evening, so it's a good idea to silence your notifications if you have a video doorbell. We do send a photo confirmation when we are finished. School, special event or non-surprise signs may be setup earlier in the day by request.
  • How much does it cost to rent a sign?
    Check out our pricing and rental option prices under our PRICING tab.
  • Do you take last minute orders?
    Yes! If we have the availability and the inventory we can do next day orders!
  • How long will the sign stay in my yard?
    Signs are setup in the evening hours and picked up the following evening. We do offer addtional days as an add-on fee if you'd like to keep the sign for an extended period of time (based on availability). *We cannot guarantee an exact delivery or pickup time, as it varies from day to day depending on location of other signs and time spent at each location.
  • Do I need to be there for set up or tear down?
    No you do not. You simply place the order with us, pay your invoice, and we handle the rest! You are free to let us know your preference for yard placement, but we try to place our signs in a highly visible area, and we always text you a photo of the finished product when we leave! If you have a SPECIFIC location you'd like the sign to be placed, please communicate those wishes prior to our arrival in order to avoid a $50 reset fee.
  • What if it rains or we have severe weather?  Are your greetings waterproof?
    Yes, our signs are waterproof! We will even set up in the rain, as long as there is NO lighting! Being in Texas, occassionally severe weather will prevent us from setting up entirely or we may have to pickup early. In the event we have to cancel or change the timing of your greeting, you will be notified in as much advance as possible. We always make an effort to work around the weather event, but you do have the option of a full refund.
  • Can the greetings be used indoors?  Or only outside?
    We do offer indoor setups! Indoor setups are great for fundraisers, events, concerts, photo booths, etc. Visit our pricing page for information on indoor setups.
  • Can I setup or take down the sign myself?
    Unfortunately, no. Our signs must be setup by trained Sign Gypsies. This ensures you receive the best greeting possible & will be a true reflection of our brand standards. Pickups must be handled in the same manner to avoid damage to the signs. We thank you for your understanding! This policy also allows a complete zero-contact experience!

Any other questions?  

Some of them might be answered under our POLICIES tab.  

For any further help or questions please EMAIL or CALL/TEXT us!!

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